Yes. Shipping is free on every order delivered to an address in the United States. We do not ship outside the United States.

Orders are handled in 1–3 business days and are then in transit for 2–5 business days, for an estimated total of 3–8 business days. Orders placed before 2:00 PM PT on a business day (Monday to Friday) begin processing the same day. Delivery dates are estimates, not guarantees. See our Shipping Policy.

When your order ships, we email you a tracking number. You can also check your order on our Track Your Order page.

You can return new, unused items in their original packaging within 14 days after delivery. Email us first for return instructions, then send the item back by mail. See our Return & Refund Policy.

The customer is responsible for return shipping. We do not charge a restocking fee.

Approved refunds are issued to your original payment method within 30 days after we receive your return. Your bank may need additional time to post the credit.

Yes. Exchanges are accepted for items in new, unused condition within 14 days after delivery. Contact us to arrange an exchange.

Contact us as soon as possible with your order number and photos of the item and packaging. We will review the issue and send you the next steps.

Yes, if the order has not yet entered processing. Contact us as soon as possible. See our Cancellation Policy.

We accept Visa and Mastercard credit and debit cards, and Apple Pay. All payments are processed securely by Stripe. See our Payment Policy.

Some refrigerants may be sold only to technicians certified under EPA Section 608 (or Section 609 for motor vehicle air conditioning). For these products, we may ask for proof of certification before your order ships.

Email contact@booksunrise.store or call +1 (775) 358-9559, Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET). We reply to emails within one business day.